Decanting tenants an excellent method guide


Whenever a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the many displaced tenants inside the impacted area. The Housing Association required an unexpected emergency housing solution to the team that can provide:

• 24/7/365 usage of comfortable, lasting accommodations

• Flexible leasing terms and period of stay options

• Convenient locations within the affected regions additionally,

to be sure costs were managed effectively, the business required an answer that included consolidated, centralised billing. Previously, team members were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and also the client.


The Housing Association needed to secure a comprehensive emergency housing solution that would reduce costs and streamline the billing process so the CATS team could target meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes and more, was able to provide you with the Housing Association CATS teams with furnished apartments to have an extended stay over 30 days. This solution offered many perks, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to resort rooms, and identifying convenient options within a specific location, the customer was able to reduce staff overtime previously invested in invoicing and processing, eliminate temporary stay hotel taxes and worked Jigsaw to barter exceptional leasing terms longer (60 day) stays.

• Improved operating efficiencies through centralisation

Centralisation with the temporary housing process through Jigsaw allowed the client to further improve operating efficiencies by providing a single source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an unexpected emergency housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger apartments, full-size kitchens and separate areas. This solution allowed the client’s employees to concentrate less for the stress and inconveniences in connection with getting away from home for too long intervals and much more on fulfilling the displaced tenant’s needs.

• Enhanced entry to information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features necessary for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw could profit the client save a great deal of time, money and resources. Because of this, the Housing Association enjoyed a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To explore this case study or how Jigsaw can function together with you to supply a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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