Decanting tenants a fantastic practice guide


Whenever a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large numbers of displaced tenants within the impacted area. The Housing Association required a crisis housing solution for that team that could provide:

• 24/7/365 entry to comfortable, lasting accommodations

• Flexible leasing terms and length of stay options

• Convenient locations from the impacted areas additionally,

to make certain costs were managed effectively, the organization required a remedy that included consolidated, centralised billing. Previously, team members were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee along with the client.


The Housing Association had to secure a thorough emergency housing solution that might keep your charges down and streamline the billing process so the CATS team could focus on meeting their tenant’s needs. Jigsaw, using its broad inventory of hotels, apartments, homes and more, might provide you with the Housing Association CATS teams with furnished apartments on an extended stay over 30 days. This solution offered several benefits, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to hotel rooms, and identifying convenient options within a specific location, the consumer surely could reduce staff overtime previously spent on invoicing and processing, eliminate temporary stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms for (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the client to enhance operating efficiencies by providing a single source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an emergency housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger living spaces, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less about the stress and inconveniences in connection with being away from home for too long durations and more on fulfilling the displaced tenant’s needs.

• Enhanced usage of information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Furthermore, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw might help the client save a significant amount of time, money and resources. Consequently, the Housing Association enjoyed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To understand more about it study or how Jigsaw can work along to give a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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